We would appreciate it if you could fill out the form entirely. This way we can be at your best service. 

​

lead times for service appointments vary based on our installers’ capacity. 

​

​

 

 

troubleshooting 

​

if you experience issues with igniting or switching on your fireplace, please click on the relevant manufacturer’s icon below and look through the troubleshooting manual. a reset procedure usually does the trick!