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Service request form 

for service or maintenance of one of our fireplaces,                           please fill in the form below:

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We would appreciate it if you could fill out the form entirely. This way we can be at your best service. 

lead times for service appointments vary based on our installers’ capacity. 

 

 

troubleshooting 

if you experience issues with igniting or switching on your fireplace, please click on the relevant manufacturer’s icon below and look through the troubleshooting manual. a reset procedure usually does the trick!

Additional

To play, press and hold the enter key. To stop, release the enter key.